This QMS ensures that Specialty Experts can fulfill its contractual obligations by:
Ensuring that all activities which directly affect the quality of service are carried out under strict controlled conditions.
Close and continuous monitoring and analysis of quality indicators which provide the feedback to enable quality improvement, giving due regard to the human factor.
Providing up to date instructions and training to all staff together with the promotion of quality awareness.
The CEO ensures that this policy is communicated, understood and implemented at all levels.